Gain access to BPN Maestro's powerful, intuitive yet affordable hotel operations and quality solutions along with full access to over 200 Hospitality Training Courses curated by the leading Hospitality Training Provider - eHotelier!
Log guest complaints and feedback within three clicks, notifying everyone who needs to know in real-time. Problem analytics and reports for Front Desk staff helps to enhance guest satisfaction levels before departure.
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Move on from paper feedback forms and go online in a few clicks with QR Feedback Cards. Create custom QR codes to collect guest feedback for specific areas and receive valuable insights through targeted mini-surveys in real-time, resolving issues before the guest departs.
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Access the eHotelier Training Catalogue with over 200 Online Trainings curated by the leading Hospitality Training Provider, directly from within the BPN Maestro app, tailor-made to your problem statistics.
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Log, track and analyse guest & work requests in real-time and allocate to the attention of staff for follow-up. Utilise automated reminders, escalation and statistics to drive efficiency.
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Our simple and intuitive App is available for all mobile devices and in multiple languages, designed to be easy to use for all team members, regardless of their level of technical knowledge.
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Drive OTA reviews and improve guest satisfaction scores by reaching out to guests after check-out with a branded email asking for their feedback.
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A gallery based on 100+ hotel inspections showcasing best practices for operations departments. Customisable with private albums for your brand.
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200+ solutions for all operations departments, allowing staff to solve problems on-the-spot and providing automatic recommendations based on your performance.
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The Courtesy Call module helps to log and escalate guest problems and requests to the correct teams for follow-up with one click, while keeping the frontline teams aware of any previous problems, allowing you to quickly recover guests before it's too late.
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Automated Room Assignment, seamless PMS Integration and detailed cleaning & inspection checklist at your fingertips. Manage the entire room cleaning and inspection process from your desktop or mobile device, while getting real-time status updates.
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Thanks to the people over at eHotelier, all new subscribers now get access to over 200 Hospitality Trainings from the leading hospitality training company, directly interfaced with the BPN Maestro app!
Our goal is to provide your hotel operations with the tools it needs to optimise quality and guest service. We’ve designed efficient, intuitive modules to offer you all the solutions you need and none that you don’t.
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BPN Maestro is intuitive to learn for fast implementation across all staff levels. Each module is connected to provide detailed analytics and insights that you need to highlight challenges and elevate your hotel operations.
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